NCLS Data Solutions is a company specialized in Information Technology consultancy. NCLS Data Solutions provides services in all areas of expertise in the digital world.

NCLS Data Solutions was founded in 2016, under the laws and regulations of the Panama Public Registry.

NCLS Data Solutions was founded in Panama City, Panama.

NCLS Data Solutions provides services for end customers located in North America, Europe and Asia.

NCLS Data Solutions provides consultancy services in the expertise domains as listed below:

• Business Intelligence
• Data Science
• Web
• ERP
• CRM
• Mobile Applications
• Training
• Recruitement

The company NCLS Data Solutions only accepts to sign two types of contracts as listed below:  

• Service Support-Based Contract (daily/hourly rates) 
• Project Commission-Based Contract (one payment) 
  • Recruitment 
  • Training
  • Full Project 

No. NCLS Data Solutions accepts to only sign service support-based contracts for a minimum period of six (6) months (= one hundred and twenty (120) days) of services that must be provided in the first eight (8) months.

No. NCLS Data Solutions accepts to only sign a Support-Based Services Contract with the corresponding durations as described below: 

Any other Support-Based Services Contract with another duration is refused by NCLS Data Solutions. 

No. Other duration can’t be negotiable.

Yes. The client can close the contract. In that case, two situations can appear: 

• The client closes the contract before the end contractual date. The final duration of the provided services is less than the duration of services (written as initial in the contract). In that case, the Client is subjected to pay penalties fees (see the next section of the document for the penalties fees descriptions).  
• The client closes the contract before the end contractual date. The final duration of the provided services is equal or superior to the duration of services (written as initial in the contract). In that case, the Client does not pay penalties fees.  

The notice period that must be mentioned in the Support-Based Services Contract (any duration, from 6 to 24 months) is: 

• From 00 to 03 months of service provided: 15 calendar days of notice period.
• From 03 to 06 months of service provided: 30 calendar days of notice period.
• From 06 to 12 months of service provided: 45 calendar days of notice period.

• From 12 to 24 months of service provided: 60 calendar days of notice period.

Yes. The change of duration of the notice period can be changed. It must be approved by both parties (The Client and The Provider) through an agreement document. This document must be dated, stamped, signed and must mention the new duration of the notice period.

The areas of expertise that must be highlighted in the support services contract are: Business Intelligence, Data Science, Project Management, Web, Training. 

As an international IT consulting company, NCLS Data Solutions accepts to sign the Service Support-Based Contract Contract with any type of customer based in most of the countries of the world.

Yes.

Yes. The non-competition clause must be restricted to the country of location of the client.

No. Unlike the Service Project-Based Contract which corresponds to a contract of engagement, the Service Support-Based Contract corresponds to a support services service. 

The criteria that can be used to define a daily/hourly price are listed below: 

• Level of complexity of the project. 
• Experience level required.
• Duration of the contract.
• Area of expertise.
• Location.

Regarding to a Service Support-Based Contract: 

• Payment Monthly (Payment during the Month N for the services provided Month N-1)
• Payment 50/50 (50% of the total amount at the start date and 50% at the end)
• Payment One Time (100% of the total amount at the start) 

Regarding to a Recruitment Commission-Based Contract: 

• Payment One Time

Yes. A discount must be applied. The discount amount can be discussed during the meetings.

Yes, the Client can request for a change of payment frequency subjected to fees of 1000$ per change request. The client must: 

• Send a service request document to NCLS Data Solutions.
• Receive a undertaking letter sent by the company NCLS Data Solutions.

The penalty fees are listed in two categories: 

Penalty Fees – Contract Closure Before Contractual End Date 

• If the number of days missing to work is equal to 15 days or less: (Sum (Daily Rate x Number Missing Work Days)) x 10%.
• If the number of missing days to work is between 15 days and 30 days: (Sum (Daily Rate x Number Missing Work Days)) x 20%.
• If the number of days missing is between 30 and 60 days: (Sum (Daily Rate x Number Missing Work Days)) x 30%.
• If the number of days missing is equal or superior to 60 days: (Sum (Daily Rate x Number Missing Work Days)) x 50%. 

Penalty Fees – Recalculation Amount Due/Requested to Final Client 

• Administrative Charge: 2000$. 
• Re Calculation: 500$. 

In the case if the Client closes the Service Support-Based Contract and if the Client had chosen the payment frequency Payment 50/50 or Payment One Time A, Penalty Fees – Contract Closure Before Contractual End Date + Penalty Fees – Recalculation Amount Due/Requested to Final Client are applied.  

In the context of a Service Support-Based Contract, the duration of payment must be between 1 and 30 calendar days after the date of issue of the invoice.  

Yes. NCLS Data Solutions can apply discounts. 

For any type of contract signed with the customer, the payment methods accepted by NCLS Data Solutions are: 

• Banking Transaction
• Card Payment Through Online Platform

The payment methods such as Cash or Cash Mandate (Western Union) are not accepted.

Yes.

Yes. 

Yes. It can appear in some situations. 

The currencies approved are: EUR and USD.